Refund policy
At BestAffordable, we want you to have a satisfactory shopping experience.
Return Eligibility
You may request a return if:
- The product is received damaged.
- The wrong product is delivered.
- The product has a manufacturing defect.
- The product received is significantly different from the product ordered.
Return requests should be raised within 7 days of delivery.
The product must be unused and returned in its original condition, including original packaging, accessories, manuals, and other included items, where applicable.
Non-Returnable Products
For hygiene and personal-care reasons, certain products may not be eligible for return once opened or used. Products that are damaged due to misuse, improper handling, or normal wear and tear may also not qualify for return.
How to Request a Return
Contact us through WhatsApp at +91 90613 97351 or email bestaffordable.in@gmail.com with:
- Order number
- Reason for return
- Photos/videos of the product and packaging, if applicable
Our team will review the request and provide further instructions.
Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of the refund.
Approved prepaid-order refunds will generally be processed to the original payment method. COD refunds may be processed through a suitable electronic payment method after the required details are provided.
Damaged/Wrong Product
If you receive a damaged or incorrect product, please contact us as soon as possible with clear photos/videos of the package and product.